Latest on communication and presentation skills
Read our latest features and articles on communication and presentation skills.
Why you need great influencing skills
Accountants with the ability to influence others will be seen as trusted business partners and strategic aides – and may end up working on high-level tasks that don’t involve numbers.
Free CPD: soft skills for leaders
If you’re in a leadership role, an aspiring CFO, or even a CFO looking to become CEO, having strong people skills is a top priority. ICAEW has a range of resources to boost your Continuing Professional Development (CPD) hours while raising your EQ.
A great communicator makes for a successful CFO
Kelly Smith is CFO at Kantar, one of the UK and Ireland’s leading market research companies. Smith talks about why good communication is key to good leadership, worrying about climate change, and challenges her peers to find ways to maintain engagement in a world of hybrid working.
How to tell a good ESG story
Effective communication of ESG progress is an increasingly vital part of companies’ efforts to secure investment. Experts discuss the hallmarks of a robust narrative.
Training courses
Our personal impact training courses cover topics including communication, commercial skills, strategic management skills and influence.
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eBooks
The ICAEW Library & Information Service provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.
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Narrative and numbers: The value of stories in business
This book describes how storytellers can better incorporate and narrate data, and how investors, CEOs and FDs can calculate more imaginative models that withstand scrutiny. It uses case studies from Uber, Twitter, Facebook, Apple, Amazon and Vale to show the benefits, challenges and pitfalls of weaving narratives around numbers in the context of valuing business and making investments.
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Financial Times guide to management : how to be a manager who makes a difference and gets results.
A guide to becoming an effective manager, full of practical tips and advice on to the everyday challenges of: Managing yourself; Developing communication skills and emotional intelligence; Managing others; Setting strategic direction; Managing change; Managing money, resources and technology.
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How to write reports and proposals
A practical guide to writing persuasive business proposals.
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How to write a marketing plan
Study guide for group marketing planning exercises.
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Better than bullet points
A guide to using Powerpoint to create engaging e-learning programmes.
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Strategic marketing planning for the small to medium-sized business: writing a marketing plan
A guide to marketing for SMEs.
Business press
The ICAEW Library & Information Service provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers'
terms of use.
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Six communication dos and don'ts for next-gen advisers
Good communication is more than the way you speak - it's about making sure clients feel heard, says Kristine McManus. The article offers advice on client management for financial advisers, highlighting communication essentials such as setting expectations, clarifying value propositions and avoiding haphazard communication.
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Strategic storytelling: How to amplify your impact and drive better risk management discussions
The article underscores the transformation of risk professionals into trusted strategic business partners. As part of this shift, the author believes risk professionals need to expand their skillset to communicating complex information well to a diverse set of stakeholders. He outlines a strategic storytelling framework that can be tailored to meet the unique needs of any risk professional, detailing a range of potential engagement scenarios.
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Defining your personal brand
Creating a personal brand that reflects your abilities, values, and ethics is no longer a nice-to-have for accounting and finance professionals. It’s essential, say the authors. Otherwise you could be missing out on opportunities for speaking engagements, press, and enhancing your career and personal life.
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The power of storytelling in the finance function
The CFOs of RGP and Paychex provide tips for finance professionals to improve their communication skills through storytelling. Start with analysis and interpretation to get an accurate view of the data, then weave an insightful financial narrative adapted to your audience. A storytelling sklll set can be used many ways - within presentations, meetings, reports or just everyday interactions.
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Build your personal brand
Advice on how to communicate your value to the world, giving you the guidance you need to create a personal brand that you can comfortably live with. The approach involves seven steps: 1. Define your purpose, 2. Audit your personal brand equity, 3. Construct your personal narrative, 4. Embody your brand, 5. Communicate your brand story, 6. Socialize your brand, 7. Re-evaluate and adjust your brand.
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Managing stakeholder outrage
Drawing on real-world case studies and on disciplines including psychology, economics, and philosophy, this article offers a framework for
managers needing to pacify outraged external stakeholders. Five steps are suggested: turning down the temperature, analyzing the outrage, shaping and bounding your responses, understanding your power to mobilize others, and renewing resilience.
Articles and books in the ICAEW Library collection
The collection of the ICAEW
Library & Information Service includes a range of articles, books and reports on communication and presentation skills. Use the links below to see what we have available to request in our Library catalogue (Libcat).
How to write a business plan
Designed to lead you through writing your own business plan, including the structure, business background, proposal, financial information and using business plans for bidding.
To find out how you can borrow books from the Library please see our guide to borrowing books.
You can obtain copies of articles or extracts of books and reports through our document supply service.